Professional Services - Customer HelpDesk

When you experience trouble under the bonnet you need to know your trouble ticket will be quickly handled by efficient, qualified troubleshooters.

With access to over 300 Avaya certified technicians and engineers, you remain in the drivers seat and secure in the knowledge that your GlobalConnect HelpDesk team will work swiftly to keep your technology vehicle on track.

Have requests for Moves, Adds and Changes? Experiencing hitches with hardware, software, handsets, configuration, want general technical support or need access to subject matter experts to investigate complex challenges? Your starting point is our Customer HelpDesk support and the chequered flag does not wave until 100% resolution is achieved.