News - GlobalConnect in the media

For Immediate Release: 22-Sep-2009

AUSTRALIA – Local systems integrator, GlobalConnect Australia today celebrated its 5th birthday in the Australian marketplace, marking this milestone with strong financial growth, an ever expanding customer base and significant expertise across the telephony, networking, wireless, videoconferencing and services markets.

Since 2004, GlobalConnect has established a solid reputation as a leading Avaya Gold BusinessPartner and grown its footprint in the telephony/contact centre markets by meeting the IT needs of leading companies in Australia and parts of Asia Pacific. The company’s 5th birthday comes as GlobalConnect expands its go-to-market model beyond its successful relationship with Avaya and announces new relationships with complementary third party vendors including Juniper Networks, Aruba Networks, Tandberg, Verint Systems, Telstrat and other contact centre enabling solutions.

"As a local systems integrator we are extremely motivated by the important role GlobalConnect has played in igniting and driving the telephony and contact centre markets in the past 5 years,” said Pushkar Taneja, managing director, GlobalConnect Australia. “The competitive landscape has changed significantly in the past 5 years and we look forward to increasing our end-to-end competitive offer with our expanded vendor alliances to enable new and existing customers to thrive for the next 5 years and beyond."

Mr Taneja recognises 5 years is a significant timeframe in such a rapidly changing industry. "To think Facebook was first introduced the year of GlobalConnect’s local inception, sparking the phenomenal rise of social networking. Plus there have been major business trends over the past 5 years that have shaped the IT industry in which GlobalConnect operates and thrives such as the rise of the mobile worker, new business-to-business collaboration tools and plans for a National Broadband Network."

Boasting major customers across the healthcare, banking, government and manufacturing sectors, GlobalConnect has built an end-to-end market offer with such companies as NRMA, Betfair, Football Federation Australia, Eaton, Independent Practitioner Network, Lifestyle Trader.

About GlobalConnect Australia
GlobalConnect Australia is a leading IP telephony and contact centre integrator to organisations across Australia. With broad capabilities, GlobalConnect provides a comprehensive suite of converged solutions, advanced delivery and unequalled support services. We partner with our customers to deploy leading edge solutions that enable medium and large enterprises to transform the way they work and enhance their everyday performance with simple, flexible and reliable communications.

GlobalConnect Australia is a Gold BusinessPartner of Avaya in Australia, with specialisations in contact centre, unified communications and IP telephony. For further information, visit http://www.globalconnect.com.au

For further details visit www.globalconnect.com.au

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