News - GlobalConnect in the media

November, 2008 – Sydney – In a strategic move aimed at bolstering its growth plans, GlobalConnect Australia, a leading convergence and contact centre integrator and Avaya Gold BusinessPartner, announced its expansion into Western Australia with the opening of a new branch in Perth.

The decision to increase its investment in the State is based on demand from both existing customers and new business opportunities created particularly by the continued boom in the mining and energy industries.

According to the managing director of GlobalConnect Australia, Pushkar Taneja, the company’s success as a provider of simple, flexible and reliable communications systems for sectors such as the manufacturing and mining verticals is a natural fit with the requirements of the West Australian market.

"New data from the Australian Bureau of Agricultural and Resource Economics shows the resources sector continues to stimulate the local economy in WA and we are confident the time is right to increase our local presence through on-the-ground sales and operations teams based in Perth.

"It is an interesting time for the market at large given the current global economic uncertainty yet we believe the business savvy leaders of today see technology as a strategic asset that can be used to drive innovation, reduce costs and promote reinvention."

GlobalConnect's unique capabilities to deliver bespoke enterprise solutions is the reason behind the organisation’s growth in existing customer relationships. "We partner with our customers, rather than simply being a supplier, and that has been a success factor in developing with our customers." Taneja continued.

GlobalConnect's expertise in delivering best-of-breed communications systems extends to major enterprise verticals including health, financial services and IT, providing mission-critical solutions that create a sustainable competitive advantage for Australian organisations.

About GlobalConnect Australia
GlobalConnect Australia is a leading IP telephony and contact centre integrator to organisations across Australia. With broad capabilities, GlobalConnect provides a comprehensive suite of converged solutions, advanced delivery and unequalled support services. We partner with our customers to deploy leading edge solutions that enable medium and large enterprises to transform the way they work and enhance their everyday performance with simple, flexible and reliable communications.

GlobalConnect Australia is a Gold BusinessPartner of Avaya in Australia, with specialisations in contact centre, unified communications and IP telephony.

For further details visit www.globalconnect.com.au

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