News - GlobalConnect in the media

January, 2009 – Sydney - In a strategic move aimed at bolstering its growth plans, GlobalConnect Australia, a leading convergence and contact centre integrator and Avaya Gold BusinessPartner, announced its expansion into Western Australia with the opening of a new branch in Perth.

Through the Avaya DeveloperConnection program - an initiative that promotes the development, compliance-testing and co-marketing of innovative third-party products that are compatible with standards-based Avaya solutions - CVT Global has designed bespoke products for the global stage that are certified to fit the requirements of Avaya technology. By leveraging the successes of Avaya Gold BusinessPartner, GlobalConnect, CVT Global aims to increase its market penetration.

According to Pushkar Taneja, MD GlobalConnect Australia, GlobalConnect Australia brings a solid understanding of the Australian marketplace to the partnership that will compliment CVT Global’s existing go-to-market model as an Australian owned application developer with 14 years expertise in the ICT industry.

"As a successful systems integrator, our focus is on delivering the best technology and services to Australian businesses. Part of that dedication is delivering cuttingedge products that enable businesses to take advantage of the best, most advanced technologies available, effectively and affordably," he said. "Given CVT Global has developed customised solutions designed with enhancements exclusive to the Avaya environment, our local customers can be comforted knowing CVT complies with Avaya’s stringent quality guidelines. We are pleased to be working with CVT Global to expand our existing technology offering for new and existing customers."

CVT Global is focused on developing solutions that enable organisations to integrate their business processes, manage costs through reporting tools and create efficiencies with automation of those processes. CVT’s solutions are also developed with open standards, making them suitable for office environments where there may be a number of vendor products within the network.

William Dor of CVT Global added, "CVT develops and supplies a varied suite of solutions that make it possible for organisations to build efficiencies into their processes. Integrating business processes with the communications network enables organisations to automate otherwise laborious and time-consuming tasks, reducing the amount of person-hours and creating opportunities to better manage costs. It makes sound business sense to expand our reach by utilising the expertise of GlobalConnect as a certified Avaya BusinessPartner who knows the local market intimately."

GlobalConnect's success in delivering best-of-breed communications systems extends to major enterprise verticals including health, financial services and IT, providing mission-critical solutions that create a sustainable competitive advantage for Australian organisations.

About GlobalConnect Australia
GlobalConnect Australia is a leading IP telephony and contact centre integrator to organisations across Australia. With broad capabilities, GlobalConnect provides a comprehensive suite of converged solutions, advanced delivery and unequalled support services. We partner with our customers to deploy leading edge solutions that enable medium and large enterprises to transform the way they work and enhance their everyday performance with simple, flexible and reliable communications.

GlobalConnect Australia is a Gold BusinessPartner of Avaya in Australia, with specialisations in contact centre, unified communications and IP telephony.

For further details visit www.globalconnect.com.au

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