|
GlobalConnect Announces Services Manager Appointment
Sameer Chhatre to Strengthen Company’s Focus on Customer Service Experience
December 2007, Sydney - GlobalConnect Australia, a leading convergence and contact centre solutions provider and Avaya Gold BusinessPartner, today announced the appointment of Sameer Chhatre as Services Manager based in Sydney.
In this newly created role, Chhatre will be responsible for managing GlobalConnect’s services operations and for building and implementing a service strategy to strengthen the company’s customer service offering in Application and Professional Services, Maintenance, Implementation and Project Management.
|
Chhatre is a professional business systems specialist and joins GlobalConnect with more than ten years of experience working in the telecommunications, technology, and financial services sectors. During this time, he has worked for leading voice, convergence , mobility and contact centre specialist organisations including Telstra Business Systems, Touchbase, Servion and Tata Telecom.
Prior to joining GlobalConnect, Chhatre was Implementation Manager at Telstra Business Systems where he was responsible for the organisation’s engineering team in its deployment of voice solutions throughout New South Wales, ACT and Queensland. His key achievements included increasing customer satisfaction, improving project delivery timeframes and assisting with project planning.
“We are delighted that Sameer has joined GlobalConnect at this time. His knowledge of convergence in emerging and high-growth sectors will be integral to making the right decisions that help our customers meet their business objectives.
|
 |
|
“This new position is testament to our successful growth over the past year and creates a new level of service for the deliveery of project excellence on behalf of our valued customers,” said Pushkar Taneja, Managing Director, GlobalConnect Australia.
Chhatre holds a Bachelor of Engineering in Electronics from Mumbai University and is an Avaya Certified Expert in IP Telephony.
About GlobalConnect Australia
Headquartered in Sydney, GlobalConnect Australia Pty Ltd is a wholly owned subsidiary of Avaya GlobalConnect Ltd, the largest Avaya partner and reseller in the Asia Pacific region.
GlobalConnect Australia develops, manages and supports converged voice and communication solutions and provides hardware, software and applications based services, including contact centre and CRM solutions, to enterprises and medium-sized organisations. The organisation offers unparalleled expertise with access to the region's largest base of Avaya certified engineers and technicians.
For further information, visit www.globalconnect.com.au
Media Contacts
|
|
David Bass
Bass PR
Tel: 61 2 9967 8022
david@basspr.com.au |
<< back
| 
