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Avaya offers a full range of unified communications services, applications, and third-party solutions. We deliver the communications capabilities needed to keep mobile employees productive at all times while maintaining maximum operational efficiency. An enterprise can quickly and easily deploy our powerful and cost-effective mobile solutions.
Services Ensure easy deployment and maintenance of a unified communications solution. Avaya delivers an enterprise-wide assessment to determine the best solution for specific business needs. Once the solution is determined, Avaya offers Installation and Configuration, Diagnostics and Monitoring, and 24/7 support.
Avaya Applications
- Avaya one-X™ Mobile gives mobile devices access to advanced communications features. Capabilities include conferencing, transfer, call park, visual voicemail, corporate directory access, and user controlled call routing. Integration support includes iPhone, Symbian, Windows Mobile, RIM, Palm, Java, and WAP.
- Extension to Cellular delivers one-number access. Calls to an employee's business number ring simultaneously at the office and on up to four other phones.
- Avaya one-X™ Portal is a cost-effective, web-based software application that provides mobile employees with telephony control, conferencing, messaging, and access to the corporate directory and personal contact information.
- Unified Communication Center lets users give speech commands to access calling and conferencing features, contact directories/databases, and voice, fax and email messages.
- Modular Messaging is an IP- and standards-based voice and fax messaging platform with advanced capabilities such as Find Me/Follow Me and Tell Me, which enable mobile employees to screen calls and be alerted to high-priority calls any time, anywhere.
- Enterprise Mobility User is a feature of Avaya Communication Manager that allows mobile employees to extend the capabilities of their office phones to remote desktop phones.
Third Party Solutions
Many types of solutions are available from Avaya partners:
- Access points for connectivity via Wi-Fi and Wi-Fi/Cellular solutions
- Cellular gateways that enable all enterprise-based cellular calls to be considered in network, to significantly reduce cellular
- phone bills
- Integration of mobile email devices
- Interactive voice and web applications development
- Development of unified communications and business continuity solutions
- Solutions using speech technologies
As part of the Avaya DevConnect program, all products are tested for compliance with Avaya solutions.
GlobalConnect are an Avaya Gold BusinessPartner and experts in the deployment of Avaya solutions. We have the experts to assess the business benefits you can achieve by making your people mobile and more accessible.
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