GLOBALGAZETTE


MD Update

Australia has started the new financial year amidst historic political times with the first ever female Prime Minister of Australia coming into power and a Federal election set to bring about market change.

With change often comes fresh optimism and here at GlobalConnect Australia we recently welcomed a change.
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Customer Win - NQR shops around for cost savings with GlobalConnect

(Source: The Australian, 15 June 2010)
The problem: An ageing communications network needed upgrading. An estimate of costs was needed for expansion

The process: GlobalConnect was selected to install an Avaya IP telephony platform with a comprehensive end-to-end applications roadmap

The result: Collaboration and productivity have been improved, while telecoms expenses have been cut by 40 per cent

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Open for Business: Aruba discusses the All-Wireless Workplace

Wi-Fi technology has been steadily improving for some years, to the extent that many workers now rely on wireless as their primary data connection to the corporate network. Wi-Fi infrastructure for manufacturing and retail organisations, hotels, universities and schools is already a US$1billion market, with annual growth in double digits. Yet, adoption to date in enterprise offices, also known as ‘carpeted space’ has been slower, as many CIOs and users still regard a Wi-Fi connection as delivering inferior performance compared to a wired Ethernet connection.
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Socialising new ideas with Avaya: Contact Centres Go Social

It’s nearly impossible to find a marketer who isn’t trying to understand and harness the potential of social media and Web 2.0. Every day brings another story of a business using these technologies to connect with customers and prospects. 
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